Everything you need to know about our handcrafted ghost and spooky items. From dispatch times to bespoke designs, find answers to our most common queries below.
Because our spooky creations are lovingly handmade, please allow 3 to 5 working days for your order to be made if it is not already in stock. All orders will be carefully packed and posted within 5 days.
Once your order has been dispatched via Royal Mail, standard UK delivery usually takes 2 to 4 working days to arrive safely at your door.
Yes, we welcome custom requests! If you have a specific ghostly idea or personalised detail in mind, contact us via email at [[email]] or drop us a message on social media to discuss your concept.
Items are dispatched via Royal Mail, who should be notified regarding breakages. Please contact us promptly with clear photographs of any postal damage so we can help resolve the issue with you.
Because each spooky item is handmade specifically for each order, we do not accept returns or offer refunds for changes of mind. Please review your order carefully before checking out.
Every single one of our handcrafted creations is designed, hand-sculpted, and packed with care in Gloucestershire, United Kingdom.
Browse our complete range of handmade ghosts, spooky ornaments, and bewitching crafts created to bring charm into your home.